Refund Policy

Last updated: May 20, 2026

[REPLACE: YOUR_LEGAL_ENTITY_NAME] ("we") offers refunds for Pro and Business annual licenses as follows.

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Refund window

You may request a full refund within [REPLACE: 14] days of purchase if:

• You have not successfully activated the license on more than the allowed number of sites for your plan, or
• The plugin does not work on your supported WordPress/PHP environment and our support cannot resolve the issue within a reasonable time.

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How to request a refund

Email [REPLACE: support@example.com] with:

• Order ID / payment reference (Razorpay)
• License key (if issued)
• Site URL
• Reason for the request

We respond within 5 business days.

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Non-refundable cases

Refunds may be denied if:

• The request is made after [REPLACE: 14] days
• The license was abused (sharing keys, exceeding site limits)
• The issue is caused by third-party themes, conflicting plugins, or Meta API restrictions outside our control
• You requested a chargeback without contacting us first

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Chargebacks

Unauthorized chargebacks may result in license revocation. Contact us first so we can resolve billing issues.

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Partial refunds / downgrades

Downgrades do not automatically prorate unused time unless stated in writing for your order.

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Contact

[REPLACE: support@example.com]